We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.
Our team takes great joy in serving our patients. We work to ensure we get to know our patients, their preferences, and needs so that we may deliver the best possible care.
We are pleased to welcome you and your family, and we look forward to working with you!
.jpg)
Erica
Clinical Coordinator
Erica’s experience in orthodontics began in 1998 when she was a patient of Dr. Browning. At just fourteen years of age, she began working in the business office as the front desk assistant and has flourished in the office ever since. She later became a certified X-Ray technician and has continued to add to her orthodontic certifications over her vast professional career since then! Erica has been an employee of Browning Orthodontics for more than two decades! Over the years, her role has developed into his lead assistant and clinical coordinator, overseeing all clinical operations.
Erica is committed to making our patients and their families experience our office in a positive way. Her dedication to the industry, endless knowledge, remarkable memory, and relationship with our patients makes her an invaluable asset to the orthodontic community!
She admires how Dr. Browning tries to make a difference in each patient’s life, wanting them to pursue their dreams. Dr. Browning often reminds patients and even parents to cross things off on their bucket list. His famous saying, “Life ... Live It!” Her favorite part of the job is watching the changes that happen to patients; not just their smile but how their confidence grows.
Erica was born and raised in Jacksonville and resides in Wilmington with her husband Travis. They welcomed their first child, Presley, in 2016. In her spare time, Erica enjoys spending time with her family.
.jpg)
Lori
Office Manager
Lori has more than thiry-five years of experience in business administration, human resource management, and marketing. Her favorite saying is, “do something you truly love and you will never work a day in your life.” Every day is a new opportunity to smile!
She is the friendly face behind our community sponsored events, youth sports team sponsorships, and oversees all of our daily office happenings. Her outgoing and compassionate personality makes her a highly effective leader and manager!
As a people person, her favorite part of her job is developing relationships with the Browning patients and their families, while creating a welcoming and comfortable environment. When you leave Browning Orthodontics, you truly feel like you are part of our family and have something to smile about.
Lori and her husband Randy have lived in Wilmington for almost a quarter century with their daughter Kayla (who is a school teacher), and their two fur babies Cristi and Bella. When Lori is not working, you can find her spending time with her family, flower gardening, relaxing at her swimming pool, or spending time on the beach.
.jpg)
Paula
Orthodontic Assistant
Paula began her career in 1990, working for an orthodontist after school. An Army wife stationed in Germany, she also worked with the resident program at the Baumholder Dental Clinic. Now, as a member of our team since 2015, Paula assists Dr. Browning with placement of orthodontic appliances, educates patients on proper oral hygiene, manages our Invisalign cases closely, and does a wide variety of lab work.
She appreciates the care and support of her teammates and considers them all like her family. Her genuine, friendly personality makes Paula a joy for all of the patients she gets to know and cares for!
Paula loves working with Dr. Browning because he is so fun to work with and treats everyone like a friend. Work is so much better when you love what you do!
Paula was born and raised in Virginia. She has two children: a daughter going to nursing school and a son in the Coast Guard. She and her husband love to travel, spend time on the beach, and play with their boxer, Harley.
.jpg)
Cyndie
Financial Coordinator
Cyndie has been in the dental field since 1996. She attended UNCW and CFCC. She has worked in variety fields of dentistry such as Endodontics, General, Prostodontics, Oral Surgery, Certified X-Ray Technician, and happy to add Orthodontics to the list. As Financial Coordinator, she assists our patients with all of their financial needs to ensure they have a full understanding of their contract.
Her adventurous spirit, attention to detail, and passion for advocacy makes her an ideal finanical cordinator who is willing to go above and beyond when it comes to helping ensure treatment is accessible to all of our families!
After meeting Dr. Browning and his staff, there was never a question she wanted to join this energetic team. Cyndie enjoys working with and getting to know our patients and patient families, and coming in every day to such a happy and fun environment.
When Cyndie is not at work, she is spending time with her husband, Troy and her six four-legged children. She has a long history of traveling and playing on the softball fields but really enjoys venturing out on their Harley's.
.jpg)
Debi
Treatment Coordinator
Debi has been working in the dental field since 1981. She is a registered and certified dental assistant, certified orthodontic assistant, and X-ray technician. Debi is responsible for treatment plans, professional relations, and marketing.
She loves talking to, and learning from every patient and parent, along with seeing our patients’ confidence change throughout the process of improving their smiles. On a professional-relations side, she thoroughly enjoys the relationships she has developed within the dental community. Debi especially enjoys helping guide our patients from their very first new-patient appointment to their perfect smile.
She believes the tailored one-on-one customer service we provide to each and every patient at our office really sets us apart from other orthodontic offices. She finds it a privilege to work alongside Dr. Browning because he is so patient focused: making sure every treatment plan is specific to each individual patient and making them feel comfortable throughout their orthodontic journey.
Debi's tenacios spirit, vast knowledge and experience, and caring demenour make her an invaluable asset to our patients and their orthodontic journey!
She and her husband Tim relocated from New Jersey to enjoy the beach life. They sadly left behind their son, his wife, their daughter, son-in-law, and two granddaughters, Jade and Kennedy. In their spare time, they enjoy the beach as often as possible.
.jpg)
Heather
Treatment Coordinator
Heather has more than two decades of experience in the management and administration field. She is a 2021 graduate of National University with a Master’s Degree in Strategic Communication. After working as a consultant, business owner, and coordinator in education, non-profit, and film, she found her home in orthodontics!
After beginning orthodontics treatment for her own child, she was drawn to the positive environment and friendly staff she witnessed at each appointment and jumped at the opportunity to join the Browning family in a professional capacity. She has since taken on the role of treatment coordinator and has earned her North Carolina x-ray technician certification, as well as maintained her CPR certificaiton. Heather is responsible for faciliating patient exams, delivering & explaining treatment plans to our patients and their families, managing financial contract signings, as well as facilitating our New Hanover County Schools community education and marketing outreach programs.
Her favorite part of working at Browning Orthodontics is the pride that comes with offering patients a treatment plan that’s recommended with integrity and the opportunity to organically connect and support local youth and families on a daily basis.
Heather relocated to Wilmington in 2018 with her husband and their two children. In her free time she enjoys attending her children’s sports events, volunteering in local schools, reading, hiking, kayaking, and walking on the beach.
.jpg)
Rhonda
Sterilization Technician
Rhonda has more than twenty years of experience in numerous specialties of dentistry. Most of her experience is working as a dental assistant II and a certified X-ray technician. She is CPR, OSHA, and infection-control certified and works diligently to ensure our clinic is operating well beyond OSHA guidelines. Orthodontics has become her most enjoyed area of specialty! She is very passionate about every detail in sterilization and enjoys creating a germ-free, clinically sterile, safe environment for her team and patients.
There are many things she loves about Dr. Browning, but her favorite is how he keeps everyone laughing. She loves seeing perfect smiles when braces come off and giving the most amazing take-down parties for our patients.
When she is not caring for patients and her team, Rhonda can be found spending time with family. She also is an avid runner.
Melissa
Scheduling Coordinator
Melissa, affectionately known as “Missy," has more than twenty-five years of experience in the medical field as a licensed Phlebotomist, Certified Nurse Assistant, CPR Trainer, Human Resource Management, and Patient Care at Novant Health New Hanover Regional Medical Center. She has also owned and operated her own daycare business along with working in the mortgage industry.
She uses her wealth of knowlege, transferable skills, and eye for detail to meticulously manage patient scheduling, professional resources distributed throughtout our local professional community, and annual professinal calendars!
Missy’s first experience with Dr. Browning was as the mother of two of his patients, Jillian and Joshua. This was always an honest and interactive experience with the absolute best results. Her children always left their office visits with an extra pep in their step. Missy loves her new work environment and now her work family. She gets to make connections and build a rapport face to face and over the phone with our patients and patient families. “You get what you give” and at Browning Orthodontics she gets to live it every day by giving smiles and happiness to everyone she comes in contact with.
Missy married her high school sweetheart in 1988 and have lived in several cities in NC, St. Petersburg, FL and Dallas, TX before setting roots in Wilmington in 1995. They have raised their family in Wilmington for the past 26 years. As now empty nesters, they have filled up their home with three Mini Australian Shepherds, Dot, Winnie and Kai and cat, Violet.
Her son is a licensed Clinical Social Worker in Lexington, NC and daughter an Elementary School Teacher in Austin, TX. When Missy is not working she loves traveling to spend time with her kids. They love to do adventurous things local or abroad but ultimately there is no place like Home.
.jpg)
Leslie
Orthodontic Assistant
Leslie is a UNCG graduate with a Bachelor’s in Deaf Education and a Minor in Child Development. As a Teacher for over fifteen years, she has always loved working with children and families.
Leslie, with her then college sweetheart, Matt spent almost two weeks in Denali National Park, Alaska backpacking . He asked her to be his bride standing in front of Mount McKinley surrounded by several caribou. They have been married for 19 years, and have lived in Wilmington for the past 18 years, with two wonderful children, Kyle and Emily.
She met Dr. Browning when her son became his patient and appreciated his straight forward attitude when it came to patient care as well as the extra time Dr. Browning and his staff took to get to know her son. Her son was much more than just a patient. Each and every visit, the office always felt so welcoming and she remembers thinking that this would be a fun place to work. Leslie feels blessed to be able to work in such a positive environment, surrounded by a great team.
After school and on weekends, her daughter Emily loves spending time with her horse and her son Kyle is an independent young man with great work ethic, already working his first part time job this year.
When Leslie is not working, you can find her at the beach, boating, kayaking or reading. Her most cherished time is spent with her family.
